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Senior Business Analyst - Application Support at Duck Creek Technologies - ApplyBlast

Senior Business Analyst - Application Support

Duck Creek Technologies

20 days ago

3.9 on Glassdoor

Mumbai, Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Business Analyst - Application Support serves as the functional subject matter expert for Duck Creek Reinsurance, owning the end-to-end analysis and resolution of complex client issues. This role translates reinsurance business needs into effective application solutions, drives continuous improvement in service quality, and acts as a trusted advisor to clients and internal teams. The position involves mentoring analysts, supporting releases, and ensuring strong customer outcomes through cross-functional collaboration.

Responsibilities

Provide expert-level functional support for Duck Creek Reinsurance and resolve complex client issues
Translate reinsurance business needs into functional specifications and application solutions
Mentor less-experienced analysts and drive continuous improvement in service quality

Skills

About Duck Creek Technologies

duckcreek.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2000

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Duck Creek Technologies delivers a comprehensive P&C insurance core platform via SaaS. The suite unifies policy, billing, rating, and claims with agentic AI and low-code configuration to enable rapid product launches, accurate pricing, and streamlined operations for insurers worldwide. It includes embedded payments, distribution management, reinsurance, and industry-specific solutions spanning multiple lines of business.