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© All Rights Reserved. ApplyBlast.com
Etsy, Inc.
The Senior Business Operations & Program Manager partners with the Senior Director of Customer Support to lead cross-functional programs and manage the organization's operating rhythm. This hands-on role supports leaders across automated and human support teams while driving initiatives to improve resolution quality, customer trust, and operational maturity. The position involves coordinating planning, business reviews, and large-scale programs across Product, Engineering, Analytics, and other departments.
Headquarters
Brooklyn, New York, United States
Company Size
1001-5000 employees
Founded
2005
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Etsy, Inc..
10% above the average for this role
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