Senior Business Process and Automation Analyst

Array Behavioral Care(1 month ago)

RemoteFull TimeSenior$131,850 - $176,137 (estimated)Corporate

About this role

The Senior Business Process and Automation Analyst at Array Behavioral Care is responsible for discovering, documenting, and optimizing business processes across the organization to enhance efficiency and compliance. This role involves designing and implementing automation solutions, primarily using Workato, while collaborating with cross-functional teams in Operations, Clinical, HR, IT, and Finance. Key responsibilities include managing workflows in Asana, ensuring adherence to HIPAA regulations, measuring process performance, and driving adoption of new technologies and processes across the enterprise. The position operates with significant autonomy and directly influences operational workflows.

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Required Skills

Business Process Analysis
Automation Solutions
Workflow Optimization
Cross-Functional Collaboration
Asana Integration
API Management
Data Compliance
Stakeholder Engagement
Change Management
Metrics Definition

+5 more

Qualifications

7+ years in business/process analysis, business architecture, or ops excellence
3+ years building automations on iPaaS/RPA (Workato preferred; Tray.io/Make/Power Automate/MuleSoft acceptable)
Workato Automation Pro certifications (preferred)
Lean/Six Sigma, Kaizen, or equivalent CI background (preferred)
Compliance literacy: understands HIPAA, minimum necessary, audit trails, and change control in automated workflows

About Array Behavioral Care

arraybc.com

Array Behavioral Care is a leading virtual psychiatry and therapy practice in the United States, dedicated to providing integrated behavioral health services across various settings from hospitals to homes. With over 25 years of experience and accreditation from The Joint Commission, Array focuses on delivering high-quality, seamless care for individuals, communities, and organizations. Their platform allows patients to easily access expert mental health care online, fostering better outcomes and improving overall quality of life. They also seek to collaborate with healthcare systems and organizations to expand access to essential behavioral health services.