Mutual of America Financial Group
The Senior Call Center Representative works in the Participant Services division in Phoenix, handling inbound calls from participants, contract holders, and prospective customers. The role involves providing product information, assisting with withdrawals, rollovers, loan and beneficiary inquiries, and updating Salesforce with case notes while maintaining compliance and delivering high-quality customer service.
Mutual of America offers retirement and investment solutions for employers of all sizes. Help your employees plan for the future. Learn more now!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mutual of America Financial Group.
27% below the average for this role
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