Senior Care Navigator
Pomelo Care(12 days ago)
About this role
Pomelo Care is a healthcare company specializing in evidence-based, personalized care for women and children, offering a range of clinical interventions including reproductive, hormonal, and pediatric care. The role involves providing empathetic, clinically accurate support and managing patient communications to ensure a smooth care journey.
Required Skills
- Zendesk
- EHR
- Communication
- Care Navigation
- Patient Support
- Care Logistics
- Issue Resolution
- Workflow Improvement
- Empathy
- Medical Eligibility
About Pomelo Care
pomelocare.comPomelo Care is a virtual maternity and neonatal care program that supplements traditional pregnancy care with unlimited, personalized remote support. Members get on-demand access to clinicians and resources — for example, dietitians for prenatal nutrition, therapists for labor anxiety, and group prenatal sessions. Pomelo partners with health plans, employers, providers, and labor unions to deliver its program as a benefit and improve maternal and neonatal outcomes. Membership is free and designed to provide continuous, customized support throughout pregnancy.
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