Paragus Strategic IT
Paragus IT is seeking a Senior Case Agent to serve as the go‑to expert for complex technical challenges across networking, Microsoft 365, and application environments. The role involves troubleshooting, mentoring peers, documenting solutions, and delivering human‑first IT service while providing on‑call support.
IT company Massachusetts | Managed IT services New England SMBs | Employee-owned IT support Western Central MA | Business technology solutions & consulting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Paragus Strategic IT.
26% below the average for this role