Senior Case Manager, Housing Intake Services

The Senior Case Manager, Housing Intake Services supports the Program Manager in overseeing and coordinating intake operations for individuals referred to housing programs. This role serves as a lead resource for the Intake team, providing mentorship, training, and guidance on complex cases while ensuring timely and accurate completion of housing applications. The position plays a key role in promoting efficient lease-up processes, turnover units, and positive client outcomes through strong partnerships with housing authorities and community stakeholders.