Miratech
This role involves building and configuring a client's voice contact center on the Google Cloud Contact Center AI Platform (CCAIP), including creating DTMF IVR menus, call flows, and routing rules. The engineer will work hands-on with the client's technical team to ensure precision in production environments, conduct comprehensive testing, and maintain detailed documentation. The position requires close collaboration with stakeholders to deliver accurate and maintainable contact center solutions.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
1989
Miratech is a global IT services and consulting company delivering software engineering, digital transformation, cloud enablement, AI/ML, big data analytics, and customer experience (CX) solutions for enterprises. We support technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Miratech.