Senior Certinia PSA Cloud Developer

Five9

3 hours ago

3.7 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

Five9 is seeking a Senior Certinia PSA Cloud Developer based in Chennai or Bengaluru, India, to serve as the technical owner of the Certinia PSA and Salesforce-based Customer Success platform. This senior role sits within the IT Applications Delivery team and shapes the architecture for PSA and related systems in a fast-growing SaaS environment. The position partners with Professional Services, Customer Success, and RevOps to align technology with business goals and drive scalable solutions.

Skills

Qualifications

Bachelor’s Degree in Computer SciencePSA Administration CertificationSalesforce Platform Developer II Certification

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.