Reverb
Reverb is seeking a Senior Chargeback Specialist to help maintain financial integrity by resolving disputes, reducing fraud, and improving operational efficiency. The role involves analyzing chargeback trends, collaborating with internal teams, and coaching external partners. This full-time position supports the company's broader mission of serving the music community through a focus on revenue protection and process optimization.
Headquarters
Chicago, Illinois, United States
Company Size
201-500 employees
Founded
2013
Reverb is an online marketplace that connects musicians, collectors, and music shops to buy and sell new, used, and vintage musical instruments and gear. It hosts listings from individual sellers and dealers worldwide and provides storefront tools, secure payments, shipping integrations, and buyer protection. Reverb also offers editorial guides, market data, and community resources to help buyers discover gear and sellers price and promote their instruments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Reverb.
40% below the average for this role