Senior Claims Digital Enablement Specialist

This role supports Prudential Singapore's claims digital enablement initiatives by translating business needs into clear, testable requirements and ensuring smooth end-to-end delivery. The position partners with claims, operations, product, and technology teams to implement strategic initiatives, regulatory changes, and transformation projects that improve process efficiency and customer experience. Key duties include driving requirements gathering, leading stakeholder walkthroughs, supporting testing and operational readiness, and acting as a subject matter expert in claims processes.