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Senior Client Delivery Lead - Payments & Debt at Kraken - ApplyBlast

Senior Client Delivery Lead - Payments & Debt

Kraken

3 days ago

4.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Client Delivery Lead - Payments & Debt leads payments implementations for clients in Japan, leveraging expertise in local payment channels and debt management to deliver tangible outcomes. This hands-on role involves collaborating with Kraken's engineers and client teams to transform legacy systems into practical requirements and realistic plans. The position requires balancing operational, commercial, and technical pressures to recommend optimal payment solutions and advise on collections processes.

Responsibilities

Lead payments implementations from discovery to go-live and beyond
Understand clients legacy systems and desired payments outcomes
Advise on collections and debt management alongside payments

Skills

About Kraken

kraken.tech

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2019

View Profile

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.