Senior Client Delivery Lead - Pre-Pay (Energy/Utilities)
Kraken (18 days ago)
About this role
A Senior Client Delivery Lead at Kraken Customer drives the creation and prioritisation of operations product roadmaps and partners with Kraken technology and client teams to deliver industry-leading product experiences in energy management. The role operates within a flat, agile organisation focused on building AI-driven, sustainable energy solutions and supporting client transformations.
Required Skills
- Product Management
- Agile Delivery
- Roadmapping
- Stakeholder Management
- Client Delivery
- Technology Understanding
- Communication
- Problem Solving
- Product Ownership
- Prioritization
Qualifications
- Degree
About Kraken
kraken.techKraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.
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