Senior Client Success Manager - Strategic Accounts

Rithum

7 days ago

4.2 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Senior Client Success Manager at Rithum manages strategic accounts, ensuring client success through relationship ownership, onboarding, renewal management, and growth opportunities. The role focuses on client satisfaction, retention, and long-term value while collaborating with internal teams to deliver results.

Skills

Qualifications

3+ years of experience in client success, renewals, or account management in a B2B SaaS environmentStrong executive presence and experience managing escalations and high-stakes conversations with senior client stakeholdersDemonstrated proficiency in client relationship management, communication, and internal collaborationStrong verbal and written communication skillsContract management and renewal experience

About Rithum

rithum.com

Rithum is a connected commerce operations platform that helps brands and retailers list, fulfill, and optimize products across every sales channel. It centralizes product catalog, inventory, order orchestration, and fulfillment workflows with integrations to marketplaces, retailers, and logistics partners to streamline operations and accelerate time-to-market. Built for growing brands and enterprise retailers, Rithum provides automation, analytics, and workflow controls to reduce manual work, improve channel performance, and drive revenue growth.