Senior Client Support Analyst

The Senior Client Support Analyst serves as a frontline expert managing complex healthcare accounts, acting as a subject matter expert for patient experience surveying, data collection workflows, and CAHPS® regulatory compliance. This role involves collaborating with internal teams to ensure accurate execution of client requests, meeting target timelines, and delivering continuous value through system configurations. The position requires a detail-oriented professional passionate about client success and skilled at translating complex data needs into seamless support operations.