nttdata
The Senior Cloud Engineer at NTT DATA is responsible for monitoring, investigating, and resolving cloud‑based incidents and service requests, providing second‑line support and ensuring SLA compliance. The role involves leading client escalations, contributing to change management, and producing trend analysis to drive automation and reduce ticket volume. Collaboration with automation, service desk, and L1 teams is essential to maintain smooth client cloud infrastructure operations.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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nttdata didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role