NICE

Senior Cloud SRE

NICE(1 month ago)

HybridFull TimeSenior$117,172 - $157,322 (estimated)Cloud Operations
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About this role

The Site Reliability Engineer (SRE) at NiCE serves as the gatekeeper of production, responsible for ensuring the reliability, stability, and performance of cloud-based systems. The role provides technical leadership and oversight to Cloud Operations and Support teams while partnering with DevOps and engineering to maintain operational standards. The position is embedded in a fast-paced, global company culture that supports hybrid working and internal career growth.

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Required Skills

  • Site Reliability
  • Root Cause
  • Automation
  • Technical Leadership
  • SLO Management
  • Monitoring
  • Observability
  • Grafana
  • Prometheus
  • Azure Monitor

+17 more

NICE

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.

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