Senior Cloud Support Engineer (VDI Specialist) (RapidScale)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeSenior$71,160 - $106,740Engineering / Product Development

About this role

RapidScale (a Cox Communications company) is hiring a Senior Cloud Engineering Support Specialist to support and maintain customer cloud and virtualization environments. The role centers on providing high-quality technical support and customer service while ensuring stable operations across managed cloud platforms. This position is part of an on-call rotation and includes limited travel.

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Required Skills

Cloud Support
Troubleshooting
Ticket Management
SLA Management
Escalation Management
Customer Support
Root Cause Analysis
Documentation
Knowledge Base
VDI

+22 more

Qualifications

High School Diploma/GED
AZ-900
AZ-104
Server+
Network+
Security+

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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