Senior Cloud Support Engineer

Crusoe

3 months ago

3.7 on Glassdoor

Dublin, Ireland

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Cloud Support Engineer at Crusoe is responsible for delivering exceptional technical support to customers utilizing Crusoe Cloud's sustainable GPU computing technology. This role involves diagnosing and resolving issues related to virtual machines, hardware failures, and scaling operations, while participating in on-call rotations and collaborating with site reliability, networking, and storage teams. Candidates should possess deep knowledge of cloud technologies, strong Linux CLI skills, and experience in customer support within cloud environments, contributing to the advancement of AI and other high-performance computing projects.

Skills

Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field4+ years of equivalent technical experienceCertifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator

About Crusoe

crusoe.ai

Crusoe is a leading provider of next-generation AI infrastructure that focuses on renewable-powered cloud computing solutions. By employing an energy-first approach, Crusoe enables businesses to deploy AI workloads at scale while ensuring reliable performance and round-the-clock support. The company is committed to advancing sustainable technology, making it a strategic partner for organizations looking to enhance their AI capabilities in an environmentally conscious manner.