Senior Cloud Support Engineer
Crusoe(2 months ago)
About this role
A Senior Cloud Support Engineer at Crusoe is responsible for delivering high-quality technical support for the company's GPU-powered cloud infrastructure, addressing complex issues related to VMs, hardware failures, and scaling tests. The role involves collaboration with global engineering teams, creating documentation and SOPs, and implementing process improvements while maintaining high customer satisfaction. Candidates should have extensive technical support experience, strong CLI and Linux skills, and familiarity with container orchestration and cloud technologies.
Required Skills
- Technical Support
- Customer Experience
- Problem Solving
- Linux
- CLI
- Git
- Kubernetes
- Workload Management
- Observability Tools
- AWS
+26 more
Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience
- Certifications: CKA, CKAD, CKS, KCNA, AWS (Machine Learning, Data Analytics, Solutions Architect, Developer), NVIDIA AI, or Linux Foundation certs
About Crusoe
crusoe.aiCrusoe is a leading provider of next-generation AI infrastructure that focuses on renewable-powered cloud computing solutions. By employing an energy-first approach, Crusoe enables businesses to deploy AI workloads at scale while ensuring reliable performance and round-the-clock support. The company is committed to advancing sustainable technology, making it a strategic partner for organizations looking to enhance their AI capabilities in an environmentally conscious manner.
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