Senior Cloud Support Engineer

Crusoe

4 months ago

3.7 on Glassdoor

Remote

Full Time

Senior

2 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Senior Cloud Support Engineer at Crusoe focuses on providing exceptional technical support for customers utilizing sustainable cloud computing resources, specifically for applications in AI/ML and other high-performance computing domains. This role involves troubleshooting VM and hardware issues, overseeing a 24/7 on-call rotation, and collaborating with various technical teams to ensure seamless service delivery. Additionally, the engineer is responsible for creating documentation and training materials, all while contributing to Crusoe's mission of sustainability and innovation in cloud technology.

Skills

Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field5+ years of experience in a customer support roleCertifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator

About Crusoe

crusoe.ai

Crusoe is a leading provider of next-generation AI infrastructure that focuses on renewable-powered cloud computing solutions. By employing an energy-first approach, Crusoe enables businesses to deploy AI workloads at scale while ensuring reliable performance and round-the-clock support. The company is committed to advancing sustainable technology, making it a strategic partner for organizations looking to enhance their AI capabilities in an environmentally conscious manner.