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oraclecloudinfrastructure
The Senior Cloud Support Engineer serves as a technical escalation point for mission-critical production customers, investigating complex issues and collaborating with Site Reliability Engineering and Product teams to determine optimal solutions. This role involves addressing emerging platform incidents, developing training materials, and facilitating mentorship sessions to enhance the Core Support team's technical expertise. The position requires advanced troubleshooting skills in cloud infrastructure, networking, and AI technologies to resolve customer-impacting issues effectively.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.