Senior Collection Specialist

This role involves managing mid-stage collections for delinquent telecom subscriber accounts in the pre-legal phase, focusing on maximizing cash recovery while ensuring compliance with Turkish regulatory requirements. Candidates will utilize various digital channels to contact customers, negotiate payment plans, and handle billing disputes within a global, fast-paced technology environment. Success requires strong negotiation skills, adherence to data protection laws like KVKK, and familiarity with telecom-specific enforcement processes.