Senior Complaints Operations Manager
Lendable(10 days ago)
About this role
Lendable is a fintech company focused on building innovative credit and savings solutions using data, machine learning, and AI. The company is rapidly growing, profitable, and backed by top investors, with a strong emphasis on technology-driven customer service and regulatory compliance.
Required Skills
- Regulatory Compliance
- Leadership
- Data Analysis
- Customer Service
- Process Improvement
- Regulations
- AI
- Machine Learning
- Financial Services
- Complaint Management
About Lendable
www.lendable.co.ukLendable is a UK-based financial services company specializing in personal loans with personalized rates and a focus on speed and transparency. They offer instant decisions and same-day funds, allowing customers to see their rates before applying without impacting their credit scores. Lendable is authorized and regulated by the Financial Conduct Authority (FCA) and has garnered a reputation for their fast, friendly, and secure service, with over 80,000 reviews on Trustpilot. The company prioritizes responsible lending and customer support, available seven days a week.
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