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Senior Computer Consultant Specialist at University of Southern California - ApplyBlast

Senior Computer Consultant Specialist

University of Southern California

3 months ago

4.3 on Glassdoor

Los Angeles, California, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Computer Consultant Specialist provides advanced technical support to faculty, staff, and eligible students within the USC Dana and David Dornsife College of Letters, Arts and Sciences. The role handles complex hardware, software, and network issues, mentors help desk staff, and serves as an escalation point for advanced technical problems.

Responsibilities

Provide advanced technical support over phone, email, and in person
Troubleshoot and resolve complex hardware, software, and peripheral issues
Act as escalation point for advanced technical problems
Document detailed work notes in the ticketing system
Mentor and guide staff on technical issues and best practices

Skills

Qualifications

Bachelor's degreeCompTIA certificationMicrosoft certificationApple certificationLinux certification

About University of Southern California

usc.edu

Headquarters

Los Angeles, California, United States

Company Size

10001+ employees

Founded

1880

View Profile

The University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.