Senior Consultant CX & Journey Management
Deloitte
About this role
A Senior Consultant CX & Journey Management at Deloitte specializes in guiding organizations through customer experience transformations. They develop frameworks, lead multidisciplinary teams, and implement tools to enhance customer journeys, helping clients build customer-centric organizations. The role combines strategic advising with hands-on service design and organizational development.
Skills
About Deloitte
deloitte.comDeloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.
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About Deloitte
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Deloitte.
Salary
$112k – $151k
per year
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