ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

SENIOR CONSUMER SERVICE ANALYST - 41001317 at State of Illinois - ApplyBlast

SENIOR CONSUMER SERVICE ANALYST - 41001317

State of Illinois

6 months ago

3.6 on Glassdoor

Florida

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Citizen Services Call Center Representative at the Office of the Attorney General (OAG) handles consumer inquiries and complaints, provides fraud prevention information, and assists with referrals and mediation. The role involves answering calls in English and Spanish, resolving customer issues, and maintaining a high call volume with accurate documentation.

Skills

Qualifications

Two years of experience in customer service, customer resolution, consumer complaints or citizen advocacy, public relations, interviewing or investigationsAn associate degree from an accredited college or UniversityTwo years of any combination of relevant experience and education

About State of Illinois

illinois.gov

Headquarters

United States

Company Size

10001+ employees

View Profile

Illinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.