AgileEngine
AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations within a healthcare environment. The role involves designing and troubleshooting IVR flows, managing call routing and outbound dialers, and delivering Salesforce integrations. The engineer will provide production support, gather business requirements, and recommend architecture improvements to enhance platform reliability and customer self-service capabilities.
Headquarters
Boca Raton, Florida, United States
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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