Senior Content Strategist
CHYM(5 days ago)
About this role
Chime is seeking a Senior Content Strategist to lead content development and strategy to enhance support resources for members and agents. The role involves cross-functional collaboration, leveraging data and AI tools, and managing multiple projects to improve the content experience and support impact.
Required Skills
- Content Strategy
- Technical Writing
- Data Analysis
- AI Tools
- Content Management
- Customer Support
- Communication
- Vendors Management
- Product Support
- Generative AI
About CHYM
chime.comChime is a mobile-first fintech and neobank that offers simple, low-fee banking services through an app-first experience. It provides a Spending (checking) account with a Visa debit card, high-yield Savings, early direct deposit, fee-free overdraft via "SpotMe," and a Credit Builder program to help users establish credit. Chime’s accounts are FDIC-insured through partner banks, and its product focus is on automatic savings, transparent pricing, and enabling faster access to paychecks. Founded in 2013 and headquartered in San Francisco, Chime targets consumers who want a straightforward, digital-first alternative to traditional banks.
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