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Senior Coordinator – Customer Returns at Rolls-Royce - ApplyBlast

Senior Coordinator – Customer Returns

Rolls-Royce

2 months ago

4.2 on Glassdoor

Brownstown, Michigan, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Coordinator – Customer Returns is responsible for managing the end‑to‑end spare parts returns process for the Americas, ensuring timely and accurate credits while coordinating with parts sales, logistics, quality, and finance teams. The role focuses on eligibility tracking, inspection, system reconciliation, and continuous improvement to maintain high customer satisfaction standards.

Responsibilities

Own end-to-end customer returns process for the Americas
Lead cross-functional coordination among parts sales, logistics, and quality teams
Drive continuous improvement and compliance of return processes

Skills

Qualifications

Associate's degree in Business, Engineering or Supply ChainBachelor's degree in Business, Engineering or Supply ChainMaster's degree in Business, Engineering or Supply ChainJD/PhD in Business, Engineering or Supply Chain