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Senior Counsel, Product (AI) at Zendesk - ApplyBlast

Senior Counsel, Product (AI)

Zendesk

3 months ago

3.7 on Glassdoor

Austin, Texas, United States of America

Hybrid

Full Time

Senior

0 applicants

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About this role

Zendesk is seeking a Senior Counsel, Product (AI) to support global AI products by balancing legal expertise with creative problem-solving to enable growth and mitigate risk. The role involves navigating complex AI safety and privacy laws, engaging with regulators, and fostering internal innovation within the legal department. Reporting to the Director of Product, Privacy, and IP, this position requires partnering with product managers, engineers, and security professionals to drive customer adoption.

Responsibilities

Provide strategic legal guidance to business leaders on AI products
Navigate global AI safety and privacy regulatory obligations
Engage with regulators and industry groups on AI policy
Empower sales and marketing with compliance-driven customer enablement
Mentor junior colleagues and foster team growth

Skills

Qualifications

Licensed to practice law7+ years of legal experience3+ years in-house legal experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.