Senior CRM Manager - Automation & AI

The Senior CRM Manager - Automation & AI leads the end-to-end CRM strategy, owning communication across email, push, and in-app messaging to drive engagement and retention. This role involves designing and implementing automated, AI-enhanced customer journeys and campaigns using platforms like Braze to personalize experiences at scale. The position requires close collaboration with data, product, and design teams to optimize lifecycle marketing efforts and ensure compliance with privacy standards.