M-KOPA
The Senior CRM Manager - Conversion & Lifecycle will drive conversion growth and customer lifecycle management within M-KOPA's Product Growth team, focusing on Repeat Phones and Digital Lending pods. This role involves owning multi-channel campaigns, analyzing funnel performance, and executing structured experiments to improve key metrics like reactivation rates and loan approval volumes. The position offers a clear path to pod leadership, with responsibilities transitioning from conversion-focused initiatives to lifecycle management over the course of a year.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2011
M-KOPA is a fintech and consumer-tech company that enables affordable, pay-as-you-go access to essential devices, including solar energy systems and smartphones. Customers pay a small upfront amount and then make periodic micro-payments via mobile money until they own the device. The company focuses on financial inclusion and improving households’ energy and connectivity through accessible technology across Africa. Its tagline, Smart Phone, Smart Money, Smart Choice, highlights its model of affordable ownership through connected devices and flexible payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M-KOPA.