Senior CRT Specialist

Encore Capital Group

4 months ago

4.0 on Glassdoor

Troy, MI

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior CRT Specialist investigates consumer and regulatory complaints and drafts company responses that meet internal and external quality and deadline requirements. The role focuses on understanding complex consumer issues, documenting findings accurately, and escalating potential risks when identified. It operates within a specialty finance environment supporting consumers in restoring financial health.

Skills

Qualifications

High School DiplomaBachelor's Degree (Preferred)Paralegal Certificate (Preferred)

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.