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Senior CSA (AI) at Atlassian - ApplyBlast

Senior CSA (AI)

Atlassian

10 days ago

3.1 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior CSA (AI) role focuses on driving the adoption and measurable business value of Atlassian's AI platform, Rovo, within enterprise customer environments. This position involves leading technical engagements, co-building custom AI solutions, and developing scalable playbooks to guide customers from initial activation to production deployment. The role requires bridging customer success with product feedback while enabling internal teams and fostering cross-functional collaboration to expand AI use cases.

Responsibilities

Facilitate use case discovery workshops to identify high-impact AI opportunities
Co-build custom Rovo agents and configure third-party connectors alongside customer teams
Guide customers from sandbox to production and validate agent performance

Skills

About Atlassian

atlassian.com

Headquarters

Sydney, New South Wales, Australia

Company Size

5001-10000 employees

Founded

2002

View Profile

Atlassian builds team collaboration software that helps software, IT, and business teams plan, track, document, and complete shared work. Its flagship products—Jira for issue and project tracking, Confluence for documentation and knowledge sharing, and Trello for visual task management—cover workflows from software delivery to business operations. Atlassian also provides integrations, apps, and marketplace extensions to connect tools across teams and scale collaboration across organizations.