Senior Customer & Advocacy Marketing Manager, EMEA
Klaviyo(14 days ago)
About this role
The Customer & Advocacy Marketing Manager, EMEA at Klaviyo leads the celebration, activation, and amplification of customer success stories across the EMEA region. The role sits in the EMEA Brand & Content team and collaborates with global Customer Marketing, Product Marketing, Sales, Customer Success, Events and Content to build scalable customer advocacy and storytelling programmes tailored to local markets.
Required Skills
- Customer Storytelling
- Customer Advocacy
- Reference Management
- Regionalization
- Localization
- Public Relations
- Events
- Content Marketing
- Program Management
- Relationship Building
+2 more
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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