Senior Customer Advocacy & Strategy Analyst - Change Management & Instructional Design

Clinical Careers Page(6 days ago)

New YorkOnsiteFull TimeSenior$46,988 - $122,400Customer Experience & Insights

About this role

CVS Health is seeking a Senior Analyst to support change management and content creation initiatives within the Enterprise Customer Experience & Insights team. The role involves developing engaging instructional and visual content aimed at facilitating technology adoption and enhancing customer experience.

View Original Listing

Required Skills

Instructional Design
Video Production
Content Development
Change Management
Content Creation
Visual Assets
Adobe Premiere Pro
Camtasia
Adult Learning Principles
Communication

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

View more jobs at Clinical Careers Page →