Senior Customer Architect - Barcelona

Elastic(21 days ago)

Barcelona, SpainOnsiteFull TimeSenior$141,246 - $190,052 (estimated)Customer Success

About this role

Elastic is hiring a Senior Customer Architect to serve as a trusted technical advisor for enterprise customers adopting the Elastic platform across observability, security, and enterprise search use cases. The role partners closely with account, field, and services teams to ensure customers achieve measurable outcomes and expand usage over time. It is customer-facing and requires significant onsite presence and travel.

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Required Skills

Customer Onboarding
Technical Advisory
Technical Success Plans
Solution Adoption
Cloud Solutions
Observability
Cybersecurity
Enterprise Search
Elastic Stack
Elasticsearch

+8 more

Qualifications

Bachelor's Degree in Computer Science
Bachelor's Degree in Engineering
Bachelor's Degree in Information Systems

About Elastic

elastic.co

Elastic is the Search AI company that delivers the Elastic Search AI Platform to help organizations find answers and drive outcomes from their data. Built on Elasticsearch and the Elastic Stack (Kibana, Beats, Logstash), it provides solutions for enterprise search, observability, security (SIEM), and analytics to search, analyze, and visualize logs, metrics, and other data in real time. Available as cloud-hosted and self-managed deployments, Elastic offers APIs, machine learning, vector search, and developer-friendly tools rooted in open-source technology. Customers use Elastic to accelerate time-to-insight, detect and investigate threats, troubleshoot applications, and build rich search experiences.