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Senior Customer Architect (Forward Deployed Engineer) at Harness - ApplyBlast

Senior Customer Architect (Forward Deployed Engineer)

Harness

5 days ago

4.0 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Customer Architect serves as a technical solution expert and advisor within the Customer Success team, focusing on the Harness AppSec portfolio. This role involves designing, implementing, and optimizing platform adoption strategies to ensure customers realize maximum value and outcomes. The position requires close collaboration with customer leadership and cross-functional teams to drive successful operationalization and value realization.

Responsibilities

Serve as primary technical owner for customer implementations and adoption programs
Provide hands-on technical guidance and consulting throughout the customer lifecycle
Develop strategic account success plans to ensure operationalization and value realization

Skills

About Harness

harness.io

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Harness is an AI-native, end-to-end software delivery platform that uses purpose-built AI agents to automate and manage the entire SDLC. It provides capabilities across CI/CD, testing, AppSec, feature flags, chaos engineering, cloud cost management, and platform/DevSecOps tooling. Designed for engineering and platform teams at scale, Harness combines automation, observability, and policy-driven controls to speed releases, reduce risk, and optimize cloud spend. Founded in 2017 by Jyoti Bansal, it serves global enterprises.