Believe
The Senior Customer Care Representative at TuneCore provides high-quality support to a diverse range of artists, ensuring a smooth distribution experience through various communication channels. This role involves managing a high volume of support requests, resolving account and release issues, and collaborating with external partners to address artist concerns. The position requires maintaining high customer satisfaction scores while identifying technical bugs and suggesting process improvements.
Headquarters
Paris, Île-De-France, France
Company Size
1001-5000 employees
Founded
2005
Believe is a Paris-headquartered digital music company and global distributor that helps independent artists, labels, and creators distribute, market, and monetize their music across streaming platforms and digital stores. It provides label services, marketing and promotion, rights management and publishing support, plus data-driven analytics and artist-development tools to grow audience and revenue. With local teams and multiple brands operating across territories, Believe focuses on tailored services for independent talent and emerging markets and is publicly listed on the Euronext exchange.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Believe didn’t post a salary, so this is our estimate from similar listings.