Senior Customer Engineer

LangChain(2 months ago)

RemoteFull TimeSenior$160,000 - $180,000GTM

About this role

A Senior Customer Engineer at LangChain is responsible for accelerating developer success and facilitating enterprise adoption of the platform by acting as a trusted technical advisor. Key responsibilities include creating onboarding frameworks, leading hands-on engagements and workshops for enterprise clients, and synthesizing user feedback to enhance the product roadmap. This role requires strong expertise in Python and the AI/LLM stack, along with exceptional communication skills to support users in architecting effective AI applications.

View Original Listing

Required Skills

Customer Onboarding
Technical Tutorials
Best-Practice Guides
Reference Implementations
Hands-On Engagements
Interactive Workshops
Virtual Training
Hackathons
User Feedback
Product Roadmap

+13 more

About LangChain

www.langchain.com

LangChain is a leading platform for building and deploying reliable AI agents, providing both engineering tools and open-source frameworks for developers. It streamlines the agent development lifecycle by offering products such as LangChain, LangGraph, and LangSmith, which cater to different levels of control and complexity in agent engineering. LangChain's innovative platform is designed to support various AI models, facilitating quick iteration and integration while ensuring high performance. With robust observability and evaluation tools, LangChain empowers organizations to enhance their AI capabilities and improve operational efficiencies across diverse use cases.