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© All Rights Reserved. ApplyBlast.com
Cargobase
The Senior Customer Excellence Manager leads a global team to own the full post-sales customer lifecycle, including onboarding, implementation, support, and commercial expansion. This role ensures delivery quality, customer value realization, and retention while driving revenue growth within existing accounts. The position operates at the intersection of delivery, customer success, and commercial outcomes to scale the customer experience function.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2013
Cargobase is a transportation management system (TMS) for enterprise shippers that helps optimize spot-buy and contract freight to reduce costs and boost profitability. Its platform centralizes transportation order management, spot & contract rate comparison, shipment execution, real-time visibility & tracking, and invoice audit to streamline bookings, unify communication, and catch billing discrepancies. By combining these capabilities, Cargobase enables logistics teams to lower freight spend, improve operational efficiency, and scale freight operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cargobase.
Cargobase didn’t post a salary, so this is our estimate from similar listings.
36% above the average for this role