Senior Customer Experience Engineer United States Washington Redmond
Microsoft
About this role
This role involves providing strategic technical leadership and incident management for key customers, focusing on security architecture, incident response, escalation management, and continuous improvement. The position requires deep technical expertise in cybersecurity and customer engagement.
Skills
Qualifications
About Microsoft
microsoft.comExplore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.
Recent company news
The New York TimesMicrosoft Takes a Stand Against the Trump Administration in Anthropic Fight - The New York Times
1 day ago
FortuneMicrosoft Teams can now track what room you're in
1 day ago
Federal News NetworkMicrosoft and retired military chiefs back AI company Anthropic in court fight against Pentagon
16 hours ago
VentureBeatMicrosoft says ungoverned AI agents could become corporate 'double agents.' Its fix costs $99 a month.
3 days ago
Pittsburgh Post-GazetteMicrosoft backs Anthropic, urging a judge to halt Pentagon's actions against AI company
1 day ago
About Microsoft
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Microsoft.
Salary
$12k – $16k
per year
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