CyrusOne

Senior Customer Experience Manager

CyrusOne

10 days ago
Dallas, TX
Onsite
Full Time
Senior
0 applicants
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CyrusOne
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About this role

A Senior Customer Experience Manager at CyrusOne ensures exceptional service by leading internal and external resources to achieve operational success for regional or global customers within data centers. The role involves managing customer onboarding, operational reviews, strategic initiatives, and resolving escalations while collaborating with key stakeholders.

Skills

Qualifications

BA or BS in technical discipline7+ years’ experience in data center colocation or IT infrastructure supportTechnical aptitude and understanding of the technical service industryExperience with data center builds, migrations, and installationsExperience in account and escalation management, change management, and incident management
CyrusOne

About CyrusOne

cyrusone.com

N/A

About CyrusOne

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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