Senior Customer Experience Partner

A.P. Maersk SA is seeking a highly motivated and customer-centric professional to join their team as a Customer Experience Consultant for Chemicals and Mining in Cape Town, South Africa. The role involves managing end-to-end shipment processes for assigned customers, acting as a primary point of contact, and driving service excellence within the customer experience journey. This position requires strong stakeholder management, analytical skills, and the ability to resolve complex customer issues while ensuring compliance with industry regulations.