Senior Customer Experience Representative

Slice(6 days ago)

Prishtina, KosovoOnsiteFull TimeSenior$40,000 - $48,000Customer Support

About this role

Slice is a technology company that empowers local restaurants with tools and services to help them thrive in a digital world. They are expanding into Kosovo and seeking a Senior Customer Experience Representative to support new customers and ensure smooth onboarding and service. The role involves working closely with restaurant partners to resolve issues and enhance their operational efficiency.

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Required Skills

Customer Support
Order Processing
Communication
Problem Solving
Teamwork
Google Workspace
Order Management
Customer Success
Technical Support
Relationship Building

About Slice

slice.careers

Slice is a technology platform that helps independent restaurants—especially pizzerias—run and grow their businesses by providing online ordering, marketing, payments, point-of-sale, and business tools. The company supports more than 20,000 small businesses with data-driven services designed to level the playing field against large chains. Slice also offers business financing and merchant services to help shops scale operations and reach more customers. Its careers site highlights opportunities for people who want to build product and engineering solutions with a mission-driven, small-business-first focus.

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