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© All Rights Reserved. ApplyBlast.com
Root Insurance
As a Senior Customer Experience Representative at Root, you will help customers navigate their insurance needs with confidence and care by resolving inquiries, managing financial transactions, and providing clear guidance on coverage options. This role involves fostering meaningful connections, exceeding service metrics, and recommending improvements to internal tools and customer experience processes. The position requires maintaining an active Personal Lines License and operating independently to ensure exceptional service delivery.
Headquarters
Columbus, Ohio, United States
Company Size
1001-5000 employees
Founded
2015
Root Insurance is an insurtech auto insurer that prices drivers primarily by how they drive, using a mobile app and telematics to measure driving behavior and identify safe drivers. Root’s data-driven, mobile-first underwriting aims to deliver fairer, personalized rates and a simpler online quote and purchase experience. The company emphasizes lowering costs for good drivers through real-world driving assessments and automated claims and policy management. Root operates across numerous U.S. states and promotes free quotes via its app and website.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Root Insurance.
Howard Root • Quattrone Center
1 month ago
