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NeuroStar
The Senior Customer Operations Specialist plays a key role at Neuronetics, supporting internal and external customers while liaising between departments to facilitate sales, NeuroStar Advanced Therapy TMS system utilization, and patient care. This position ensures a best-in-class customer experience by managing capital and consumable business needs, handling OUS orders, and maintaining compliance with regulatory and financial policies. The role involves resolving customer inquiries, collaborating with sales teams, and providing feedback to drive continuous improvement.
Company Size
1-10 employees
NeuroStar provides the NeuroStar Advanced Therapy System, an FDA-cleared, non-invasive transcranial magnetic stimulation (TMS) treatment for Major Depressive Disorder (MDD), anxious depression, and Obsessive-Compulsive Disorder (OCD) in adults, as well as MDD in adolescents ages 15–21. The system delivers focused magnetic pulses in outpatient settings to stimulate underactive brain regions involved in mood regulation, offering an alternative for patients who have not responded to antidepressant medications. NeuroStar works through a network of certified providers and is covered by most major insurance plans, with over 9 million treatments performed across more than 250,000 patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NeuroStar.
NeuroStar didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role