Senior Customer Process Excellence Manager
Eurofiber
About this role
A Senior Customer Process Excellence Manager at Eurofiber drives continuous improvement of customer processes and experiences, working across departments to implement impactful projects based on data and Lean expertise. They act as a strategic leader, coach, and facilitator to promote process-driven growth and customer satisfaction.
Skills
Qualifications
About Eurofiber
eurofiber.comEurofiber is a European digital infrastructure company that designs, builds and operates high-capacity fiber networks and connectivity services for businesses, carriers, public institutions and data centers. Its portfolio includes dark fiber, lit Ethernet and wavelength services, leased lines, cloud and datacenter interconnects and managed connectivity solutions, delivered with service-level guarantees across Northwestern Europe (notably the Benelux, France and Germany). Eurofiber positions itself as an open‑access, low‑latency and secure network provider focused on enabling digital transformation initiatives — from enterprise and wholesale customers to smart cities and critical public services — with an emphasis on reliability and sustainability.
About Eurofiber
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$6k – $7k
per year