Senior Customer Program Manager

The Senior Customer Program Manager serves as the primary liaison and commercial owner for designated customer accounts, overseeing end-to-end program execution to deliver products and services that meet customer specifications and Statement of Work requirements. The role focuses on safeguarding program profitability, managing scope and timelines, and maintaining strong executive-level customer relationships through structured performance reviews. This position requires collaboration with a multifunctional team to ensure successful product launches and modifications while addressing client needs and financial impacts.